This is the equipment on the outside wall of the property, Closed User group- a customer account code in One Siebel, Alternative name for the Primary Connection Point, Underground room beneath an exchange where the E-side cables enter the exchange, C.A.T (Cable Avoiding Tool). Home Learning Zone Jargon Buster. New Phone System Checklist . Search for: 0-9 3G. When a fault appears on a line, CA indicates that this is a problem with the customers apparatus. VoIP is a method of delivery for voice communications over an IP network, such as the internet. This service is available to track all open orders/faults, any orders/faults closed within the previous 14 days, any orders tagged by Openreach for archive, and all LLU and WLR3 orders/faults entered via the Equivalence Management Programme. Its not BT Openreach, its just called Openreach, who are a separate company. It is the 5th generation of the UK's cellular data network and is capable of speeds that can exceed that of traditional fixed line services. To achieve speed and reliability, many businesses are turning to FTTP broadband. This will be accompanied by a delay code and progress notes, CSS transaction - Display Frames Jumpering, Relates to a fault and means that the line is disconnected underground, Distribution Point (DP) - This is the point near to a premise where the main cable from a PCP is split in order to provide service at one or more localised premises. : for an alarm, This indicates a managed install module for Fibre, The unique identifier for the termination of the E-side on the MDF, More electricity going through than there should be, A case reference given to track faults and resolve system incidents, Cancelled - The activity has been cancelled, Customer Management Centre, also known as "SMC" - Service Management Centre, Communications Provider- Open reach is BT Wholesale local access providers, so BTW is a CP to Open reach, Customer Services Network Operations - These are the engineers responsible for end to end provision and fault repair. Stands for Ethernet First Mile. Sign In. An underground distribution point is the same as an aerial DP but the cables will run underground for convenience. The role attracts a starting salary of 22,933, plus a discretionary 10% performance related bonus; additional payments are also made for inner and outer London Weighting. Computers, printers and devices are connected to each other through the hub/switch/bridge using cables in a star-like or a bus-like configuration. a piece of metal. Welcome to our telecoms jargon buster. Call us on: 023 9283 3993. Refers to the limits on how many GB of data you can download per month. It will one day entirely replace all the older copper cable that has been used on UK telephone lines for years. The higher the number, the faster the speed. Openreach have announced their intention to move to national Stop Sell of WLR products in September 2023. Close Search. Openreach are the builders of the UK's voice and data network. It means that you can walk around your premises with a cordless handset. 11-08-2015 7:49 PM. In most cases, your provider will contact Openreach on your behalf. : short for peer-to-peer, A method of data transfer between two or more users, favoured for privacy and anonymity. Sometimes a Provision order can be made to provide the customer with service, Second Stage Maintenance - Carrier Stms DACS Recovery, Second Stage Maintenance - Access Network Routing Verify, Second Stage Maintenance - Provi DP Organic and Relief, Refers to a spare pair, in other words a spare line. endobj is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){jQuery('#gform_wrapper_31').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_31').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_31').removeClass('gform_validation_error');}setTimeout( function() { /* delay the scroll by 50 milliseconds to fix a bug in chrome */ jQuery(document).scrollTop(jQuery('#gform_wrapper_31').offset().top - mt); }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_31').val();gformInitSpinner( 31, 'https://www.beaming.co.uk/wp-content/plugins/gravityforms/images/spinner.svg', true );jQuery(document).trigger('gform_page_loaded', [31, current_page]);window['gf_submitting_31'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}setTimeout(function(){jQuery('#gform_wrapper_31').replaceWith(confirmation_content);jQuery(document).scrollTop(jQuery('#gf_31').offset().top - mt);jQuery(document).trigger('gform_confirmation_loaded', [31]);window['gf_submitting_31'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_31').text());}, 50);}else{jQuery('#gform_31').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger('gform_post_render', [31, current_page]);} );} ); This field is for validation purposes and should be left unchanged. barn conversion for sale rightmove kent; professor marvel wagon; mother of the bride shops leeds city centre Survey ECD DD/MM/YY). DECT phones often use a base station as a receiver and charging dock for the handset. Hit the "Check my availability" button and enter your postcode to find out if FTTP is available in your area now. This is the company that is supplying you with your broadband service such as BT, Virgin Media and Sky. Stands for Public Switched Telephone Network. Mobile broadband. Compare ISP Top 10 ISPs. Mitel are a global manufacturer of business telephones systems, handsets and related telephony equipment. 3G is a form of cellular data transmission that allows mobile devices to connect to the internet and send data wirelessly. Here you'll find explanations of loads of the technical terms and acronyms used by the telecoms industry. tj springer wife services@everythingwellnessdpc.com (470)-604-9800 ; how to cite a foreign constitution chicago Facebook. A greyed out letter indicates that there is no information in that section. is_redirect && ! Allows high speed broadband to be delivered over line with a shorter distance from the exchange which Openreach plans to make available to 10 million premises by 2020. Stands for Power Over Ethernet. About the 'Techie jargon buster' sheet. This could be to view remote diagnostics of a machine or to monitor a machine remotely. Jargon buster. This is just another signal of the fact that full fibre will become the de facto connection technology over the coming decade. . The PCP may alternatively connect to a SCP (Secondary Cross Connection . 'Early termination charge', a charge levied on consumers who terminate their contract before the end of any minimum contract period (or subsequent minimum contract period). Our tables below help to explain the types of services you can purchase. (1) Customer Apparatus, or (2) Customer Access. - Inbound call solutions. This can cause a provision order or a fault to be delayed, The cable running from the Primary Connection Point to the Distribution Point, Digital Audio Carrier System, a PGD technology, Delayed After Execution as DBE but the user has tried to complete, Delayed Before Execution - The user finds a reason why the work cannot be completed. A dedicated connection is reserved at all times for one user, and offers fixed-bandwidth with guaranteed speeds, unaffected at peak times. Jointers ensure that the connections all the way from telephone exchange to customer's premises are in place on provision or repair and have access to PCPs to make the connections if necessary, Junction Unreinforced Footway- Reference for engineer to a particular junction box in the network which is numbered, Easily provided and removed wiring in the telephone exchange enabling connection of exchange equipment to the outside line plant, Concrete footpath box housing a joint between two cables, Where two wires are connected together, usually in a Joint Box, Local Network (UG) - Failed ERT Appointing, Local Network (UG) - Failed ERT Appointing for DIG Faults, This is the measurement of the loss of light returned on a Fibre cable, External wiring from MDF to the customer's premises, Short circuit - could be a faulty phone, permanently engaged tone (PET), or something breaking the loop such as something going through the line e.g. BT Openreach will be switching off all PSTN services, both for businesses and homes. Welcome to our telecoms jargon buster. Estimated Completion Date. The division of BT which installs and maintains telephone and broadband connections. Jargon Buster: Financial Terms. Most of these companies provide services to you over infrastructure laid by other organisations such as Openreach and City Fibre. The telecommunication industry is awash with acronyms and strange terms. We dont take that responsibility lightly. If you have a specific query you should see other ways to contact us. We're the people who connect homes, schools, hospitals, libraries, businesses - large and small, broadcasters and governments to the world. Getting to grips with telecommunications can be difficult when you are also trying to run a charity or business, and you may encounter words, terms and phrases that are hard to understand. - Additional calling features (e.g., caller display, call diverts) - NGN's (i.e. /MarkInfo << A PBX is a telephone exchange that serves a private business or organisation and provides communication between telephones within the organization. uuid:2C56FEDF-2D29-4A5D-AE2F-13E6C2DC60DD You might encounter words, terms and phrases that are hard to understand. . Stands for Digital Enhanced Cordless Telecommunications. The PCP may alternatively connect to a SCP (Secondary Cross Connection . The independent postal dispute resolution service (known as PostRS) resolves disputes between regulated postal operators and their customers. Of course, the speed you can achieve . A leased line is separate from all other connections and therefore, rarely suffers downtime and isnt affected by 'peak times'. Openreach Fault Tracker Jargon Buster. Engineer Maintenance, check local cabling. A service that allows you to call another person with a video feed at the same time. This includes managing the copper phone line network and rolling out cutting-edge full fibre broadband to 25 million homes and businesses across the country by 2026 - that's one every 12 seconds. . A technology sold by many business providers, offering dedicated 'point-to-point' fibre connections with a dedicated, symmetrical speed. Manholes etc, Work Manager Actioned - Work Manager system is aware of the job, Work Manager Executing - Work Manager system has allocated work to an engineer. Excavation Drawing - Information required by contractors before they can start work. Below is a summary of the most widely used. Home Jargon Buster. Alternative Providers and ISPs. notice left by engineer to advise no access and to call us to appoint, Report submitted for permission to do work i.e a dig/traffic lights, Aborted After Execution - The activity has been aborted, Action - The activity can be worked on and no reason has been given why it has not been completed, Aerial Cable - A main cable that travels overhead between poles usually only found rurally, Asymmetric Digital Subscriber Line - the technology for providing Broadband service - faster in one direction than the other, Access Operations Centre- Supplier network management, This is when an engineer has requested assistance with the order, Sometimes called BT. An Analogue line is a single copper cable that is run in to your building by your line provider. This is the ideal connection for your sound bar. . Terms used to describe a fault type on a PSTN phone line. This is where the main lines from the telephone exchange stop and a PCP turns into a control panel for all the cables that then run on to the DP. The community came together in 2016 and after a period of research and fundraising have now worked with BT Openreach to get superfast broadband to more than 100 households scattered across Achnasheen, Strath Garve and up to Loch Glascarnoch. Jargon Buster; VoIP; Telecom Services. %PDF-1.7 You'll be helping your learners get started on their digital journey. A standard internet connection delivered over a PSTN line.