Grailed will then investigate the claim and issue a refund if the claim is found to be valid. Any agreement for and/or purchase of a Product is made solely between Buyer and Seller. The commission will be deducted from the funds transferred to Sellers by Buyers through the Payment Processor applicable to that transaction. You also agree that the Grailed Parties will have control of the defense or settlement, at Grailed's sole option, of any Claims. For example, if an item is listed for a much lower price than it would be normally, it is likely a fake. This can include order confirmations, shipping confirmations, and any other communication you have had with the seller. If a Seller does not initiate shipment within seven (7) calendar days, the transaction will be automatically canceled, and the Buyer will be refunded for the applicable Product. To do so, go to your account settings and select the Cancel Offer button next to the offer in question. Do grailed prices include shipping? Am I required to refund him even though the item was as described. You may not (and shall not permit any third party to) create, post, store or share any User Content that: Enforcement. All provisions of these Terms of Service which by their nature should survive termination shall survive termination, including, without limitation, licenses of User Content, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. 11. eBay. You and Grailed agree that for any arbitration you initiate, you will pay the filing fee (up to a maximum of $250 if you are a consumer), and Grailed will pay the remaining JAMS fees and costs. However, it is generally considered good customer service to do so, especially if the buyer has a valid reason for requesting a refund, such as receiving an item that is not as described. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. For E.U. Please respect our trademarks and brands. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Few hours later they message me saying they made a mistake and wanted a refund. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed.". Occasionally, the Services will expressly allow you to share, your User Content and User Content of other users, for personal, non-commercial use, such as through your social network account, blog, or email. ! Moreover, transactions conducted outside of the Services are not eligible for any protection provided by Grailed or the Grailed Purchase Protection (defined below). Returns/ Grailed Purchase Protection. Access DoNotPay from your web browser and let us help you save your precious time, money, and effort. Once you confirm, the offer will be canceled and the listing will be removed from your account. If you've opted to use Grailed Payments: The fees will automatically refund when the refund to the buyer is completed. Buyers can buy Products from you immediately at the listed price. To do so, please contact Grailed support through the help center. Opt-Out Right. International Buying and Selling. According to a recent article, Grailed has approximately seven million users and over three million product listings. You cannot accept further offers on Products sold through the "Purchase" option. Am i obligated to refund them if they request a refund? Can You Get a Refund on Grailed? Yes, there is seller protection on Grailed. You grant Grailed a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully paid, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and display your User Content and any name, username or likeness provided with your User Content in all media formats and channels without compensation to you and to perform automated scanning of the User Content to improve targeted searching and advertising. Grailed is the largest marketplace for exclusively men's fashion. Heres how to start a dispute: Log in to your PayPal account. This is located on the sellers profile page, and it shows you how many transactions the seller has completed and how many of those were positive. I don't wanna be an asshole, but it was a binding offer so he was aware of buying it and now he is asking me for a refund, i would ship it anyway but im affraid of his negative feedback. Buyer wants a refund : Grailed - reddit.com There are a few things you can do to find trusted sellers on Grailed. Grailed's Purchase Protection: How it works - Grailed An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. Its not your fault and buyer doesnt deserve a refund. Its primary segmentation of popularity is more with men, streetwear labels, and amongst edgier designers such as Rick Owens. What is a Binding Offer? and boasts a clientele peppered with some A-list names, including Kanye West and A$AP Rocky. If we are found to jointly control such Buyer data and we are held responsible in any way for its use by you, you agree to indemnify us. Do not make offers or attempt to buy something if you do not intend to pay the agreed-upon price. Graileds Terms of Use state that all sales of goods through their website are final, binding, and not eligible for any return or refund of any nature. You should file a Missing Mail claim with your local postal service, or contact your local law enforcement to file a report of Stolen Property. Every consumer should be protected from mistreatment such as unfair billing practices. Don't post porn, spam, offensive stuff, or unlawful stuff. Grailed may (but is not obligated to) provide access to certain features and tools to international Sellers and Buyers, such as estimated local currency conversion and integrated international shipping, customs, and tax tools. This post may contain affiliate links, which means we may receive a commission if you purchase through our links. My purchase appears to be lost, how do I get a refund? - Grailed r/Grailed. Vintage True Religion Jeans Size 28 RICKY Gray - grailed.com If the buyer wins the claim that they've opened, you will have the opportunity to appeal it. Click Continue. Top 6 Apps for Secondhand Clothing - EcoWatch Apply for Your Grailed Refund Through PayPal We've already written about the PayPal refund policy in greater detail, but in summary, here are the steps you need to take to claim your Grailed money back: If you live in California or countries outside of the U.S., different terms may apply to you. Seller may report the issue through the Services or by emailing help@grailed.com within ninety (90) days from the day of purchase. Log In Sign Up. I am obliged to do so despite making it clear the pants are cropped? On a side noteif the incessant waiting on the phone while trying to reach customer service is driving you mad, you can get DoNotPay to hold the line for you. IF YOU DO NOT WISH TO BE SUBJECT TO ARBITRATION, YOU MAY OPT OUT OF THE ARBITRATION PROVISION BY FOLLOWING THE INSTRUCTIONS PROVIDED IN SECTION 20. Sellers may be able to discount a single Product Listing or multiple Product Listings at once. But its all money, your money that youre entitled toand it can quickly mount up to a considerable sum. By rejecting a modified term or permanently closing your account, you agree to arbitrate any disputes between you and Grailed in accordance with the provisions of this Section 20 as of the date you last accepted the Terms, including any changes made prior to your rejection. Press J to jump to the feed. Privacy Policy. Click the Once you have logged into your Paypal account, you have to go to the " Activity " tab in the navigation bar. The only two ways to get your Grailed refund is through DoNotPay or PayPal. Click Resolve a problem in our Resolution Center at the bottom of the page. Buyer wants a refund : Grailed - reddit.com Click Continue. BrookLinen. All purchases are final, with no returns, refunds, cancellations, or retractions allowed, except where expressly allowed by Sellers, by us, or under applicable law. If we are unable to resolve the issue, we will refund your purchase. The e-commerce platform specializes in offering high-end second-hand clothing exclusively for men. Click I didnt receive what I paid for and click Continue. We will notify you if a potential Buyer makes an offer on your Product Listings. Create an account to follow your favorite communities and start taking part in conversations. Just another site grailed buyer wants refund All you need to do is input your return address into your address book via the Settings page. Yes, you can cancel a Grailed offer. When User Content is authorized for sharing, we will clearly identify the User Content that you are authorized to share and the ways you may do so, usually by providing a "share" button. Dawkins is also the head writer and cofounder of theproearners.com. If you dont receive your refund, and youre eligible for a refund under the sellers return policy, you may be able to file a claim. Here Is How You Can Apply for a Grailed Refund Through PayPal. Grailed Purchase Protection We want you to feel confident buying and selling on Grailed. Tell them they can sell it on if they no longer want it. Enforcement of this Section is solely at Grailed's discretion. Returns 19. You are responsible for paying your own taxes. Except for small claims disputes in which you or Grailed seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or Grailed seeks injunctive or other equitable relief for the alleged infringement or misappropriation of intellectual property, YOU AND GRAILED WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO HAVE ANY OTHER DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES, INCLUDING CLAIMS RELATED TO PRIVACY AND DATA SECURITY, (COLLECTIVELY, "DISPUTES") RESOLVED IN COURT. Reddit and its partners use cookies and similar technologies to provide you with a better experience. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you have purchased an item on Grailed and would like a refund, you may request one within 48 hours of the transaction. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Selling and Buying sections in our Help Center. Submit the return shipping request form, along with proof of your return within 30 days. Since then, Dawkins has worked in the consumer service industry as an online marketer and advisor. Call Us Today! Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent; Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law; May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences; Impersonates, or misrepresents your affiliation with, any person or entity; Contains any unsolicited promotions, political campaigning, advertising or solicitations; Contains any private or personal information of a third party without such third party's consent; Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or, In our sole judgment, is objectionable, restricts or inhibits any other person from using or enjoying our Services, or may expose, Copyright Complaint Policy (Copyright Infringement Policy). All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. We all tend to get so caught up in our everyday lives that, over time, we end up wasting decent sums of money. Payment Disclaimers. How do I refund my customer's order? - Sellfy Help Center Grailed Doesn't Want to Be Labeled a Streetwear Marketplace - Sourcing Please be sure to select a trackable return shipping option that is within $80 or less to ensure you can be reimbursed for the full cost. Arbitration proceedings will be held in New York, New York unless you are a consumer, in which case you may elect to hold the arbitration in your county of residence. You either acknowledge and agree that you have read and understand the JAMS Rules or waive your opportunity to read the JAMS Rules and waive any claim that the JAMS Rules are unfair or should not apply for any reason. The Services may include functionality for suggesting more effective selling, such as discounting Products and Product price suggestions, but Sellers have sole discretion to set prices. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If the seller agrees to issue a refund, they should do so through the PayPal claim exclusively. Weve already written about the PayPal refund policy in greater detail, but in summary, here are the steps you need to take to claim your Grailed money back: Once you complete these steps, PayPal will open a dispute between you and the seller. Include your order number and the reason for requesting a refund. YOU AND GRAILED AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES IS PERSONAL TO YOU AND GRAILED AND THAT ANY DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ACTION, AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING. You hereby acknowledge and agree that: (a) you are solely responsible for reading the full Product Listing before offering a bid or commitment to buy; (b) when you use the Services to commit to pay a certain amount of money to an applicable Seller for a Product included in an applicable Product Listing and you are notified through the Services that such Seller accepts such offer, you agree to purchase such Product; and (c) we do not transfer legal ownership of Products from the Seller to the Buyer and have no responsibility or liability in connection therewith; and (d) we do not in any instances make any representations, warranties or guarantees as to whether an applicable Seller will choose to accept your offer, and we have no liability to you with respect to any such choice by Seller. You agree that Grailed is not responsible for reporting, collection, or payment of any taxes on your behalf except for jurisdictions where Grailed is required to as a marketplace facilitator. In addition, Grailed takes measures to protect its users, such as verifying the authenticity of all items listed for sale and offering buyer protection. You may also post or otherwise share only User Content that is non-confidential and that you have all necessary rights to disclose. grailed buyer wants refund. These Terms reflect the entire agreement between the parties relating to the subject matter hereof and supersede all prior agreements, representations, statements, and understandings of the parties. As a Seller, you agree that: (a) you are solely responsible for the accuracy and content of any Product Listing, including its lawfulness; (b) you agree that you have all rights necessary to sell your Products; (c) you will not list or sell any counterfeit Products; (d) we cannot guarantee exact Product Listing durations; (e) we may modify Product Listings at our sole discretion; (f) we reserve the right to delete any Product Listings for any reason upon notice to you; and (g) a Product Listing is not guaranteed to appear or not appear in any particular search and browse results. Can You Get A Refund On Grailed? - ProEarners however it is entirely up to your discretion, and are in full control to refund the buyer if you choose to and feel more comfortable doing so. So earlier today i sold some kappa track pants. If the Product you receive is not as described on the Services, then you may request a return by first contacting the applicable Seller in accordance with their return policy. Inherent Risk. License to User Content. Can I Get A Refund On Grailed? - ProEarners An avenue for Grailed users to ask each other questions, offer tips for buying and selling, share steals, discuss favorite purchases, and build the community. Buyer wants a refund . Review your information to make sure you entered the correct refund amount and click Issue Refund. If a seller does not have an eligible account connected to their. How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? The consent submitted will only be used for data processing originating from this website.
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